Refund and Returns Policy

Effective Date: January 3, 2025

At XPariz Car Accessories, we are dedicated to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, our Refund and Returns Policy outlines the process for returning items and receiving a refund.

1. Eligibility for Returns

We accept returns under the following conditions:

  • Timeframe: Items must be returned within 30 days of the delivery date.
  • Condition: Products must be unused, in their original packaging, and in the same condition as when received.
  • Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Customized or Personalized Products
  • Gift Cards
  • Clearance or Final Sale Items
  • Opened Cleaning Supplies or Liquids

3. Refund Process

  • Inspection: Once we receive your return, our team will inspect the item and notify you of the approval or rejection of your refund.
  • Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
  • Partial Refunds: Items returned in a condition different from when received may qualify for a partial refund.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@xpariz.com.

5. Return Shipping

  • Customer Responsibility: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  • Shipping Label: We can provide a return shipping label, and the cost will be deducted from your refund.
  • Tracking: We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

6. Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately at info@xpariz.com with photos and a description of the issue. We will work with you to resolve the problem promptly.

7. Late or Missing Refunds

If you have not received your refund after 10 business days, please:

  • Check with your bank or credit card provider.
  • Contact us at info@xpariz.com for further assistance.

8. Contact Us

If you have any questions about our Refund and Returns Policy, feel free to reach out:
XPariz Car Accessories
Address: 2217 Oliverio Drive, Coldwater, Kansas, United States
Phone: 620-582-7491
Email: info@xpariz.com